Our latest performance information highlights how we have performed over the last month about matters that are of most concern to our tenants. The quality of our services are measured against targets that have been set and approved by the Board. If we do not meet our targets we seek to find out why they have not been met and how we can meet them in the future.
We asked customers who have used our services what the most important aspects are to them. Here is how we have performed from April to September 2016.
Our 2015/2016 Annual Report shows how we have performed from 1 April 2015 to 31 March 2016 and what our plans are for the next twelve months.
You can also compare how SLH is performing against other landlords in the area and by the services offered at the Homes & Communities Agency website.
If you would like further information, please get in touch.