Carl is a true hero

Carl Grant, who works at SLH, has received national recognition for his contribution to tackling fuel poverty specifically in the Speke and Garston areas of Liverpool

Carl was named a Heat Hero by fuel poverty charity National Energy Action (NEA) at the House of Commons on 30 June where MP Maria Eagle handed over his award. He was recognised for his relentless commitment to improve the lives of people living in the area, helping tenants to stay warm and live well. He offers support by visiting tenants in their own home with the primary aim of reducing their energy bills, as well as offering advice and support to alleviate fuel debt. 

The Heat Hero Award Scheme recognises individuals across England and Wales who have gone "above and beyond" in helping people who are living in fuel poverty in their local community. The awards are supported by Scottish Power.

Carl has worked as an Affordable Living Officer at SLH since February 2013 and in the last 12 months alone Carl has visited over 500 individual homes, delivering a service to help low-income families heat their home as well as feed their children. He works tirelessly to ensure that he can help as many people and families as possible and has been instrumental in implementing a project to provide immediate aid to those struggling to pay their energy bills.

Carl said: “I am delighted to be named a Heat Hero by NEA and Scottish Power. The work my colleagues and I do to help people in the local community to stay warm in their homes is vitally important and it’s fantastic that we’ve received recognition for our hard work.”

Debbie O’Hare, Social Investment Manager at SLH said, “As soon as we heard about the Heat Hero Awards we just knew that we had to put Carl forward and are over the moon that he has won. The Affordable Living Service started out as a project at first, and after just three months it turned into an essential provision as so many tenants are struggling with their energy bills throughout the year.

“Carl is deeply committed to helping people reduce their fuel bills and fully deserves this recognition.”

Maria Wardrobe, Director of External Affairs, NEA said: “Over 4.5 million UK households live in fuel poverty and are unable to adequately heat their homes. Our Heat Heroes are working tirelessly to improve the lives of these people and it is important that we give credit to those like Carl who are working to tackle fuel poverty within their community.”  

The Affordable Living Service has been in high demand with SLH tenants since it was set up in February 2013. To date, the team have visited over 1000 tenants to help them reduce their utility bills as well offering advice and tips to help them save energy around their home. They have helped tenants make combined savings of over £400K.

Just recently, SLH have secured funding from Scottish Power to expand this service to non-tenants in South Liverpool.